Terms & Conditions

Attendees and those interested in attending or submitting or screening films at Oakville Festivals of Film & Art (OFFA) and its events, should familiarize themselves with the following Terms & Conditions regarding the use of Tickets, Passes, attendance and participation in the festival in general:

Age Restriction

Screenings rated R are restricted by law to adults aged 18 years and older. Screenings rated 14A require individuals under 14 years of age to be accompanied by an adult.


Prices are subject to revision, applicable taxes and fees.


All advance and door purchased tickets and passes are in limited supply, and subject to availability.

All Sales Final

No cancellation, refunds or exchanges. Tickets are good only for the screening for which they are issued.

Seating at Screenings

Customers must present a valid ticket or pass to gain admittance to a screening. Please arrive at your screening venue a minimum of 30 minutes prior to each screening to ensure seating. Seating is NOT guaranteed for ticket or pass holders arriving less than 15 minutes before scheduled screening times, as vacant seats are liable to be filled by those purchasing tickets at the door. Standing at the back of the theatre or sitting in the aisle is not allowed. All customers must leave the cinema and lobby following each screening. Seats inside the theatre may not be saved. Please do not leave empty seats in the middle of the row.


Latecomers with valid tickets or passes will be seated only at the discretion of OFFA staff, if seats are available. There will be no admittance 15 minutes after the start of a program.

Screening Times

Film start time and length, as listed in the schedule, represents the best available information at press time and is for your convenience only. Length of film does not include film introductions or Q&A sessions following the screening. Screenings and schedules are subject to change without notice.

Use of Digital Services

Use of cameras and any recording devices is strictly prohibited during screenings. In addition, personal digital devices and wearable technologies including but not limited to cellular phones, smartphones, tablets, pagers, smart watches, Google Glass / head-worn technology and wrist watch alarms and chimes must be switched off and muted for screenings.

Photography & Videography of Ticket & Pass Holders

By using a ticket or pass to enter a ticket venue or OFFA social after-screening event, the ticket/pass holder agrees to being photographed, filmed or recorded in the event venue and to the publication, reproduction and other use of all photographs, video or other recordings of the ticket holder’s voice or likeness without further notice or compensation in any publicity or advertisement carried out by, or on behalf of, OFFA in any manner whatsoever, including print, broadcast or the internet.

Mistreatment of Staff, Volunteers & Audience Members

Our staff and volunteers are here to ensure the best possible Festival experience for all; OFFA will not tolerate mistreatment of any kind of its staff or volunteers and will take measures accordingly. OFFA is a fully inclusive event. Physical or verbal harassment towards patrons or staff will not be tolerated. Anyone exhibiting such behaviour will be removed from the premises.


By reading this and/or using a ticket or pass at OFFA, the user waives and releases OFFA from all claims he/she may have against OFFA for any loss, damage, injury, liability or expense he/she may suffer, arising from his/her presence at the event venue due to any reason whatsoever, including those arising from personal injury, property loss/damage or death.

Use of Email

All online purchases of tickets to OFFA events require a valid contact email to be provided. In addition, ALL sales of Festival Passes, whether online, in person or by phone, require a valid contact email to be provided. Emails used for purchases will be automatically added to OFFA’s email updates list. They will not be provided or sold to any third parties. The OFFA updates list can be easily unsubscribed from with a single-click on the “Unsubscribe button” which appears on all festival updates. Note: OFFA’s email use policy takes precedence over any third party ticket provider’s email policy.

Filmmakers & Representatives, Agents and Distributers of films submitted to, or agreed to screen at OFFA agree to the following statement regarding their films:

The film is not subject to any litigation nor is any litigation threatened. I represent and warrant that I have full legal right and authority to submit the heretofore mentioned film/video project for consideration by the Oakville Festivals of Film & Art, and that all necessary consents, licensing and approvals have been obtained with respect thereto. If accepted to screen at the festival, I give OFFA the right to use my film/video preview screener, trailer, as well as any related promotional materials, information supplied, or any information and media available online connected to the submitted film/video, to promote my project as well as OFFA, without limitations. I agree to hold OFFA and its sponsors harmless in any and all matters pertaining to the consents, licenses, and approvals of heretofore film/video project. I understand that my submission is in no way a guarantee of acceptance into OFFA and I understand that any entry fees are non-refundable. No one from OFFA or its sponsors has guaranteed me inclusion into the festival. If accepted into the festival, an exhibition copy/print in one of the required formats, will arrive at OFFA’s office not later than ten days before the festival. I have read the terms and conditions appearing herein, and agree, without exception, to all the terms, conditions and requirements as stated above and in the Film Submissions section at the OFFA website (https://offa.ca).

Film Eligibility Requirements

A list of the eligibility requirements for films screening at OFFA can be found during our annual call for entries on the Submissions Page of the Festival Website as well as at film submission service websites such as FilmFreeway. However OFFA and its programming department reserve the right to make exceptions to the requirements each year for a small, select number of films based on other merits that warrant their inclusion in the festival program.


All terms and conditions, films and schedule, are subject to revision, change or cancellation without notice or refund.



To help you enjoy your benefits, please read the OFFA Film Club terms and conditions.

  • Prices are in Canadian dollars.
  • Membership fees include applicable taxes and service fees.
  • Memberships are good for one year following the date of purchase.
  • Membership tickets that are not redeemed before their priority access period ends and ticket sales open to the public, are deemed to be available to the public. Members may still redeem their membership tickets after sales open to the public, but they accept the risk that tickets might sell out.
  • Benefits are determined by Membership level.
  • Benefits are subject to availability. Some restrictions might apply.
  • Benefits and prices are subject to change without notice.
  • Memberships are not transferable and are solely for the individual(s) named at the time of purchase.
  • Memberships are non-refundable.
  • OFFA reserves the right, in its sole discretion, to refuse or revoke Membership, suspend Membership privileges, and/or deny admission for inappropriate conduct, and to do so without refund. Offending behaviour includes, but is not limited to disorderly, abusive, or disruptive behaviour, persistent disregard of OFFA Rules and Regulations, and default in payment of Membership fees.

For questions and information, please contact a Membership representative at  membership@offa.ca

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